Twilio is the communication method that millions of developers rely on to create successful communication experiences that include phone calls, text messages, video calls, and other features.

Odoo ERP Self Hosted is an open-source platform with a wide range of apps, including CRM, eCommerce, accounting, manufacturing, and project management. This Odoo ERP Self Hosted integration is compatible with all Odoo ERP products.

Odoo ERP is a cutting-edge software system that provides a 360-degree view of the customer. Odoo ERP also fully integrates with Twilio. Improve customer engagement by implementing an omnichannel contact center. Connect with your customers in just a few clicks and increase your sales.

There are numerous ways to contact current and potential customers. One of them supports both individual and bulk messaging. Having a CRM system that is integrated with Twilio and other SMS-sending services thus provides a number of benefits. This type of system is known as Odoo ERP.

Odoo ERP is a popular cloud ERP, contact center, and CRM marketing solution that provides a wide range of best options such as voice broadcasting, messenger campaigns, email and SMS campaigns with client base segmentation, and custom targeted messaging.

You can receive and process messages in Odoo ERP because it integrates with Twilio. All communications are also stored in Odoo ERP, which can be accessed via browsers, Windows and Mac desktop apps, and iOS and Android mobile devices. The integration process is simple. You just need to set up your Odoo ERP, Twilio account, and a few other things.

Following are the offered benefits to our client with Twillio-Odoo integration:

Triggers


New Call
Triggers once a call is completed on your Twilio number.


New Recording
Triggers once a new recording becomes available on your Twilio account.


New SMS
Triggers the moment an SMS is sent to your Twilio Number.


New Blog Post
Triggers when you add a new Blog Post. You will need to have the Blog module installed.


New Calendar Event
Triggers when you add a new Calendar Event. You will need to have the Calendar module installed.


New Event
Triggers when you add a new event. You will need to have the Event module installed.


New Expense
Triggers when you add a new expense. You will need to have the Expense module installed.


New Invoice
Triggers when you add a new invoice. You will need to have the Invoice module installed.


New Lead/Opportunity
Triggers when you add a new Lead/Opportunity. You will need to have the CRM module installed.


New Note
Triggers when you add a new Note. You will need to have the Note module installed.


New Product
Triggers when you add a new Product. You will need to have the ECommerce module installed.


New Project Task
Triggers when you add a new Project Task. You will need to have the Project module installed.


New Sale Quotation
Triggers when you add a new Sale Quotation. You will need to have the Sale module installed.


New Survey Response
Triggers when you add a new survey response. You will need to have the Survey module installed.


New Ticket
Triggers when you add a new ticket.You need to install the helpdesk module.


New User
Triggers when you add a new User. You will need to have the Users module installed.


Actions
Call Phone
Call a number or numbers and say your predefined message.


Send SMS
Send a SMS to a number or numbers.


Create Blog Post
Create a blog post


Create Invoice
Create a new Invoice.


Create Note
Create a new Note


Create Project Task
Create a new Project Task.


Update Ticket
Update an e-ticket

Closing Notes

Cloud-based communication for SMS, voice, and messaging applications

Allows developers to use a unified API to integrate multi-channel communications such as bulk SMS, iOS, and mobile push messages.
Controls and monitors two-way text and voice communication via SMS, phone, and third-party messaging services such as Facebook, Slack, and HipChat.
Customization tools are provided so that teams can select themes and adjust UI elements for on-brand multi-channel and multi-party conversions.
Clean phone numbers and white routes are provided so that teams can use pre-screened numbers and network providers for seamless message implementation.